Cancellation Policy

With the recent no shows and last minute cancellations. I am going to have to enforce a No Show, Late , & Cancellation policy I have been trying to avoid. Cancellations must be made 24 hours before appointment. This gives me time to fill that appointment time. • If you cancel your appointment outside that 24-48 hour window without proper communication I will charge your card 50% of the service you were scheduled for as this is industry standard and protects my time. • I will allow you to cancel outside that 24 hours twice before you are no longer allowed to schedule with me • I do know things come up such as childcare( kids are always welcome) sickness, emergencies etc. communication is key! PRICING POLICY All pricing is subject to change I will inform all clients of any price changes LATE POLICY • If you are 15 minutes late we will have to reschedule you appointment. • I understand things happen but I also have to be fair to my other clients as well Again communication is key! NO SHOW POLICY For all no shows past the 15 minute window without any communication with me I will be charging the card on file for up to 50% of the service you were scheduled for as this is the industry standard and protects my time. • I will allow you to No show once before you can not schedule with me again • Additionally if you intentionally do not show up without some form of communication with me you will not be allowed to schedule with me any longer. I am willing to move things around and accommodate in some circumstances as long as there is communication
This applies to new and existing clients! Stephanie Stanfill RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE